RESIDENTIAL PROPERTY MANAGEMENT GROUP!

Let us take the hassles out of Property Management for you. Our experienced Property Managers will take care of your rentals at competitive management rates. Listed below are the highlights of our landlord/management agreements:

WE DO THE FOLLOWING FOR YOU:

Personally show your property to prospective tenants 6 days a week -- at no charge. Base our management fees on the number and type of units we manage for you (volume discounts). Distribute a list of available rentals to over 60 real estates offices and businesses within the community in addition to newspaper spots and our web site (www.cmareal.com). Find tenants using a Validated and Proven referral system within the local real estate community, local Chambers of Commerce and businesses newcomers tend to visit, along with newspaper ads and the internet. Screen tenant backgrounds using computerized screening reports yielding credit info, criminal records and past rental history checks from Credit Data Southwest. These reports are practically instantaneous and very thorough. Collect security deposits and pet fees (where applicable), in addition to all rents due, prior to possession (issuing a key). Issue a monthly activity report on each property along with your proceeds check. Arrange repairs using on-call, qualified and cost-effective repair people. We discuss with you call repairs exceeding $200 before having them done, except in an emergency. (Fire, flood, or blood) Promptly issue all necessary legal notices. All legal filings require your authorization. Interact with your tenants in a firm, but supportive and business-like manner. Drive by and inspect your property periodically and immediately investigate any complaints reported to the Property Manager. Review your utility landlord agreements when we sign up your property to protect and enhance your property between tenants and during cold weather months. Written proof of tenant utility transfers are mandatory prior to tenant being given keys. Perform move-in and move-out inspections of your property before security deposits are refunded. Improper cleaning by tenants and associated costs will be deducted from security deposits. Any damage will be paid for from the tenants security deposit.              Provide Owners and Tenants with a 24-hr, 7 days a week emergency pager number. Educate your tenants on Arizona Residential Landlord Tenant Act, which protects your property and prevents future problems and misunderstandings.

WE DO NOT: Withhold more than $200/unit for minor or emergency repairs.               Charge management fees for vacant units. Authorize repairs in excess of $200 without discussing the alternatives with you except in case of emergency or when in violation of health and hazard standards. Collect annual renewal fees for management agreements. Charge the Owner for visits to inspect your property or investigate complaints. Employ in-house repair and maintenance staff, nor do we mark up or add a surcharge to vendor bills. (You are charged only what the vendor bills us.) CMA does not own any income property; we only manage. Charge the Owner for Tenant applications that we process or properties we show. Please call or stop by our office and discuss any questions regarding your specific property in regard to our general property management policies and procedures. Leiloni Lenahan, Broker, or our Property Manager can help you make the sound decisions and maximize the return of your income property investments.              OFFICE HOURS:              Mon. - Fri. 9 AM - 5 PM              Sat. 9 AM - 2 PM             All callers, including tenants, may reach a Property Manager or leave a detailed message at any time by calling: (928) 775-2984 (in town) 1- (800) 243-3386 (out of town)

	Leiloni Lenahan		Lori Harmon
	Property Manager Broker		Leasing Agent Realtor